1. Overview
Cinema iHub provides AI-powered tools that generate or transform media from text and other inputs. This Privacy Policy covers information we collect from visitors and registered users of the Platform, including information you provide directly, information collected automatically through cookies and similar technologies, and information obtained from third parties. It also describes how we use and disclose that information, our lawful bases for processing, your rights and choices, and how you can contact us.
2. Data Controller and Roles
For most personal data collected through the Platform (such as account details, billing information, and usage telemetry), the data controller is Scenenix Media Broadcasting Private Limited. When you submit prompts, inputs, or assets to generate outputs for your own purposes, we generally act as a service provider or processor on your behalf, processing that content under your instructions to deliver the requested functionality. Where you process personal data through the Platform, you are responsible for ensuring you have a lawful basis and appropriate notices and consents for that processing.
3. Information We Collect
We collect information that you provide directly such as your name, email address, password or other authentication data, profile details, payment information processed by our payment partners, and any content you upload or submit including prompts, inputs, references, and feedback. We collect information automatically when you use the Platform, including device identifiers, IP address, approximate location derived from IP, browser type, operating system, language settings, pages viewed, session duration, and engagement metrics. We may also receive information from third parties, such as identity providers for single sign-on, analytics vendors, or partners who help us prevent fraud and abuse.
4. Sources of Information
Information comes from you when you register, subscribe, contact support, participate in surveys, or upload or generate content; from your devices through cookies, SDKs, and server logs when you interact with the Platform; and from third parties that support identity verification, payments, analytics, advertising measurement, and safety initiatives. The extent of information received from third parties depends on your settings with those providers and the services you choose to use with the Platform.
5. How We Use Information
We use information to provide, operate, and improve the Platform; authenticate users and secure accounts; process transactions and provide billing; deliver customer service and technical support; personalize experiences and present relevant content; monitor, detect, and prevent fraud, abuse, and security incidents; conduct analytics and develop new features; comply with legal obligations and enforce our terms; and communicate with you about updates, service announcements, security alerts, and administrative messages.
6. Legal Bases for Processing
Where required by law, we rely on one or more of the following legal bases: the processing is necessary to perform a contract with you or to take steps at your request prior to entering a contract; the processing is necessary for our legitimate interests such as operating, improving, and securing the Platform while balancing your rights and freedoms; the processing is necessary to comply with legal obligations; and, where applicable, you have given consent which you may withdraw at any time without affecting the lawfulness of processing based on consent before its withdrawal.
7. Cookies and Similar Technologies
We use cookies, local storage, pixels, and similar technologies to remember your preferences, keep you signed in, measure usage, and help protect the Platform. You can manage cookies through your browser settings and, where available, through a cookie settings interface on the Platform. Disabling certain cookies may affect the functionality of the Platform and your ability to use some features.
8. Analytics and Advertising
We use analytics to understand how users engage with the Platform and to improve performance and quality. Where we work with advertising or measurement partners, we endeavor to avoid sharing personally identifiable information unless necessary and permitted by law and your settings. You may be able to limit certain analytics or personalized advertising through browser settings, platform preferences, or regulatory opt-out mechanisms that may be available in your region.
9. AI Features and Content Handling
When you submit prompts, inputs, or other content to generate outputs, we process that content to provide the requested functionality and to maintain the safety and reliability of the Platform. Unless we explicitly state otherwise or you provide consent, we do not use your private prompts or outputs to train our foundation models in a way that would reveal your content to other users. We may use aggregated or de-identified information for research and improvement, safety, abuse detection, and quality assurance.
10. Sharing and Disclosure
We share information with vendors and service providers that help us operate the Platform, including hosting providers, payment processors, customer support tools, analytics providers, email and notification services, and security vendors. We may disclose information to comply with law, legal process, or a valid request from authorities; to enforce our terms; to protect the rights, property, or safety of our users, third parties, or the public; and in connection with a corporate transaction such as a merger, acquisition, or sale of assets. Where information is shared, recipients are expected to handle it in accordance with applicable law and appropriate contractual safeguards.
11. International Data Transfers
We may process and store information in countries other than your own. When we transfer personal data internationally, we use appropriate safeguards such as contractual clauses or rely on other lawful transfer mechanisms recognized by applicable law to help protect your information across borders.
12. Data Retention
We retain personal data for as long as necessary to provide the Platform and fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the reasons for which it is processed. When information is no longer required, we will delete or de-identify it in a manner consistent with applicable law and our internal policies.
13. Security
We employ administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or destruction. No method of transmission over the internet or method of electronic storage is fully secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices and browser sessions.
14. Your Rights
Depending on your location, you may have rights under applicable law such as the right to access, correct, update, or delete personal data; the right to object to or restrict processing; the right to data portability; and the right to withdraw consent where processing is based on consent. Individuals in the European Union and United Kingdom may have rights under the GDPR, including to lodge a complaint with a supervisory authority. California residents may have rights under the CCPA/CPRA, including the right to know categories of personal information collected, the right to delete certain information, the right to correct inaccurate information, the right to opt out of certain sharing or sales where applicable, and the right to limit use of sensitive personal information. In India, individuals may have rights under the Digital Personal Data Protection Act, 2023, including the right to access, correction, grievance redressal, and withdrawal of consent, subject to statutory exceptions.
15. Exercising Your Rights
To exercise your rights, contact us using the details in the “Contact Us” section and provide sufficient information to verify your identity and understand your request. We will respond in accordance with applicable laws and may need to request additional information to verify your identity. Certain rights may be limited where fulfilling the request would adversely affect others, reveal trade secrets, or conflict with legal obligations.
16. Children’s Privacy
The Platform is not intended for children under the age of eighteen (18) or the age of legal majority in the relevant jurisdiction. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can take appropriate action.
17. Third-Party Links and Integrations
The Platform may contain links to or integrations with websites, services, or content provided by third parties. Your interactions with such third parties are governed by their privacy policies and terms, and we are not responsible for their practices. You should review the privacy policies of any third-party services you choose to use with the Platform.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date above and, where required, provide additional notice. Your continued use of the Platform after the effective date of a revised Privacy Policy signifies your acceptance of the changes.
19. Contact Us
Cinema iHubScenenix Media Broadcasting Private LimitedEmail: support@cinemaihub.comAddress: 5th Floor, MAAS Heights, Banjara Hills Road No. 7 Hyderabad - 500034